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Purchased phone with activation lock

How do I remove the lock? I do not know the owner, brought phone from offer up

iPhone XS Max

Posted on Nov 16, 2022 1:53 AM

Top-ranking reply

David McKinlay

Level 7

22,822 points

Posted on Nov 16, 2022 2:12 AM

The phone is locked to the previous owner which, we have to presume, is also the seller. The device is activation locked and you will need the Apple ID and password to unlock it. If you can't contact the seller/owner the iPhone is useless to you.

See some documents which explain this:

Activation Lock for iPhone, iPad and iPod touch

How to remove Activation Lock

The All Too Common SAD Reality of Buying a Used iPad/iPhone

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Purchased phone with activation lock

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