Apple Music works fine on my phone. However, some playlists generated from the search feature will not play (classical chill, classical concentration) on the Apple TV app. Some playlists work fine (jazz chill, piano bar). The unit has the latest software update.
Any advice would be appreciated.
Jerry
Apple TV (4th generation)
Hey CWOgm,
We were able to test this, and are seeing the same issue with the "Classical Chill" playlist on Apple TV. Since this is an Apple Music curated playlists, we'd recommend sharing this feedback with Apple Support directly. You can do that by submitting it here: Feedback - Apple Music or by contacting Apple Support directly.
Take care!
Hey CWOgm,
We were able to test this, and are seeing the same issue with the "Classical Chill" playlist on Apple TV. Since this is an Apple Music curated playlists, we'd recommend sharing this feedback with Apple Support directly. You can do that by submitting it here: Feedback - Apple Music or by contacting Apple Support directly.
Take care!
Hi CWOgm,
Thank you for posting in Apple Support Communities!
Do you get a specific error message when you attempt to play music from those playlist?
You mentioned that the Apple TV was up to date. Has it been restarted since noticing this? Restating can help resolve many unexpected issues we may face with our devices
If your Apple TV isn't responding, restart it with your remote:
With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Hold down the Backand TV/Control Center
buttons. Let go when the light on your device flashes.
With your Siri Remote (1st generation) or Apple TV Remote (1st generation)*: Hold down the Menu and TV/Control Center
With your Apple Remote (aluminum or white): Hold down the Menu and Down buttons. Let go when the light on your device flashes.
How to turn off or restart your Apple TV - Apple Support
Hope that helps!
Hello bailier
Thanks for the response. Yes I have rebooted my apple tv (and router). The screen just times out. Some other playlists work just fine and all search results will play on my iphone XR.
Jerry
Thank you racheals14. At least I know it is not me!
I have the same issue! Can’t play curated playlist like Classical Chill, Pure Calm, Peaceful Music, Ludwig van Beethoven Essentials and many other curated playlists… They just keep loading…
Thanks for confirming! I sent this to Apple support. I have not received a response.
Jerry
The issue seems to have resolved today!
Some Playlists (generated from menu/search) Not Working
