Factory reset without Apple ID
my friend gave me a iPhone 6s with his old Apple ID and we can’t get into it bc it’s locked, so I am trying to factory reset it but need the info. how do I get around this
User profile for user:
Omar_A1
User level:
Community Specialist
Hello paulix114,
Thank you for reaching out to Apple Support Communities.
It sounds like the device may have an activation lock on it.
These steps may help:
"Remove Activation Lock on the device
Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode.
Learn how to find your Apple ID or reset your Apple ID password.
Remove Activation Lock on the web if a device is offline
- Go to www.iCloud.com/find.
- Sign in with your Apple ID and password.
- At the top, click All Devices.
- Select the device that you want to remove from iCloud.
- Click Remove from Account.
Start a support request
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request."
More details can be found here: How to remove Activation Lock
Your friend would have to login using his Apple ID in order to remove it.
Cheers!