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Contacts totally mixed up - possibly after ios 16 update

My contacts have now become mixed up, on my phone and on icloud. A contact will phone me, but the name is not correct, it shows another of my contacts. It looks like phone numbers and email addresses have been randomly switched between about half of my contacts. I attempted to restore from back up from icloud, but the only back up that I could see was one that was automatically done after the trouble had already started. None of my contacts are connected, and I am the only one using this apple account. My text messages are also showing the wrong name. It is very bizarre. Is there a fix for this? Is it a bug in the update? Is it a virus?

iPhone 11, iOS 16

Posted on Nov 23, 2022 9:11 PM

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Question marked as Top-ranking reply

Posted on Nov 23, 2022 10:35 PM

When you look deeply you will find that Contacts are neither stored on an iPhone nor on SIM. They are synced to an email account that you may have added and enabled Contacts. It could be Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server.


When you enable Contacts in any of the email accounts they are displayed to you through the Contacts App. When you edit these contacts on an iPhone they are ultimately edited on the client-server.



If you are unable to find your contacts which were stored in the email client, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


See the pic below


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.



2 replies
Question marked as Top-ranking reply

Nov 23, 2022 10:35 PM in response to Tikidog1

When you look deeply you will find that Contacts are neither stored on an iPhone nor on SIM. They are synced to an email account that you may have added and enabled Contacts. It could be Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email client server.


When you enable Contacts in any of the email accounts they are displayed to you through the Contacts App. When you edit these contacts on an iPhone they are ultimately edited on the client-server.



If you are unable to find your contacts which were stored in the email client, then try this --> Restore contacts, calendars, bookmarks, and more using ...


Check if the email account has been removed from the iOS mail app.

Add the email account that stores your contacts in the IOS mail app and enable Contacts.



What is your default Contacts account? If none, please add an email account and enable contacts.


See the pic below


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.



Contacts totally mixed up - possibly after ios 16 update

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