Ask to buy requests aren’t coming through on my iPhone.

Question

Ask to buy requests aren’t coming through on my iPhone.

Hi everyone, this has got my head done in now. I have an iPhone 12 Pro max, running iOS 16.1.1. I have set up my daughters (iPhone 7, running iOS 15.7.1) on family sharing. I have parental controls on. One being ‘ask to buy’. For some reason though the requests are t coming through to my phone. Now I have got both phones up to date with the latest iOS. I have tried rebooting, turning off and back on. Nothing works and it’s getting me frustrated. Any help would be greatly appreciated.

Posted on Nov 24, 2022 12:20 AM

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Answer 1

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Limnos

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417,817 points

Nov 24, 2022 5:52 AM in response to Its-coming-home-2022

This article may have a resolution: If Ask to Buy isn't working - Apple Support

Make sure you haven't disabled notifications.

Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors. (Okay, you've tried that.)

If a problem persists, particularly over several days, try contacting Apple for assistance:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support