You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I trying to reset my ID but the two factor authentication code keeps going to my old cell phone.. What should I do

I trying to reset my ID but the two factor authentication code keeps going to my old cell phone.. What should I do

Posted on Nov 25, 2022 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2022 1:02 PM

Select the “didn’t receive code” link and have the code sent to one of your pre-configured trusted numbers.


Other options are described here:


Get a verification code and sign in with two-factor authentication – Apple Support (AU)




1 reply

I trying to reset my ID but the two factor authentication code keeps going to my old cell phone.. What should I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.