You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My mac will not connect to our new internet (router)

Can someone help me. My mac will not connect to our new internet (router)

Posted on Nov 25, 2022 5:29 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2022 2:14 AM

Hello!


First, review Connect your Mac to the internet using Wi-Fi - Apple Support to make sure those settings are correct. Then, take a look at: If your Mac doesn't connect to the Internet over Wi-Fi - Apple Support and Solve internet connection problems on Mac - Apple Support.


I'd also suggest that you read: Recommended settings for Wi-Fi routers and access points - Apple Support.


If the issue persists, add a new Wi-Fi network location and test: How to use network locations on your Mac - Apple Support.


If Wi-Fi still isn't working right, Start up your Mac in safe mode - Apple Support and test there. Also, Use Apple Diagnostics to test your Mac - Apple Support and see if any issues are flagged.


Jack

1 reply
Question marked as Top-ranking reply

Nov 26, 2022 2:14 AM in response to Toddwapple

Hello!


First, review Connect your Mac to the internet using Wi-Fi - Apple Support to make sure those settings are correct. Then, take a look at: If your Mac doesn't connect to the Internet over Wi-Fi - Apple Support and Solve internet connection problems on Mac - Apple Support.


I'd also suggest that you read: Recommended settings for Wi-Fi routers and access points - Apple Support.


If the issue persists, add a new Wi-Fi network location and test: How to use network locations on your Mac - Apple Support.


If Wi-Fi still isn't working right, Start up your Mac in safe mode - Apple Support and test there. Also, Use Apple Diagnostics to test your Mac - Apple Support and see if any issues are flagged.


Jack

My mac will not connect to our new internet (router)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.