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How to restore an Ipad

Error keeps popping up that it cannot update and restore even after I plugged it to my Macbook, pressed and hold home button along with lock button to connect it to my computer and start restoration process. Nothing is working out.

iPad Air 3, iPadOS 15

Posted on Nov 27, 2022 6:12 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2022 6:15 AM

These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


If your iPad is not detected by your computer when connected, try using a different USB port. Otherwise, this support page may help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

1 reply
Question marked as Top-ranking reply

Nov 27, 2022 6:15 AM in response to auguste162

These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


If your iPad is not detected by your computer when connected, try using a different USB port. Otherwise, this support page may help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

How to restore an Ipad

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