Apple Watch series 3 update

My watch is dead, it stopped on preparing while I update to 8.7.1 i changed the country, restart the phone and changed up to 7 devices with no luck, all of devices ios 15.6 or later

Apple Watch

Posted on Nov 28, 2022 1:26 PM

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Question marked as Top-ranking reply

Posted on Nov 30, 2022 11:11 AM

Hey Emad0881,


If you haven't already, power off both the iPhone and the Apple Watch. After both have powered off, turn them both back on.


If you continue experience the issue, check to see if the software update file downloaded. If so, follow the steps below to remove them:


1. Open the Apple Watch App

2. Go to General > Storage

3. Delete the Update

4. Place the Device on a charger and attempt the update again


If issue continues, test using a different Wi-Fi network.


If you still experience issues with updating, we recommend contacting Apple Support for further assistance. To contact them, click here: Get Support.


Take care.

1 reply
Question marked as Top-ranking reply

Nov 30, 2022 11:11 AM in response to Emad0881

Hey Emad0881,


If you haven't already, power off both the iPhone and the Apple Watch. After both have powered off, turn them both back on.


If you continue experience the issue, check to see if the software update file downloaded. If so, follow the steps below to remove them:


1. Open the Apple Watch App

2. Go to General > Storage

3. Delete the Update

4. Place the Device on a charger and attempt the update again


If issue continues, test using a different Wi-Fi network.


If you still experience issues with updating, we recommend contacting Apple Support for further assistance. To contact them, click here: Get Support.


Take care.

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Apple Watch series 3 update

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