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photo could not be downloaded

My husband and I share photos. I tried to download some of these shared photos from icloud and get the following message:


"Photos could not be downloaded.

Photos could not be downloaded at this time due to an error. Please try again later."


I can still download the non-shared photos. Does anyone have any ideas? TIA.

iPhone 8, iOS 14

Posted on Nov 29, 2022 4:56 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 3:58 PM

Apple support's article:

How to use Shared Albums in Photos on your iPhone, iPad, and Mac - Apple Support

says:

"Save photos and videos from a shared album

When you share photos and videos with someone,

they can save the shared items to their own library."


Select the photo and video that you want to save.

Control-click, then click Import."


1 reply
Question marked as Top-ranking reply

Nov 30, 2022 3:58 PM in response to mcurium

Apple support's article:

How to use Shared Albums in Photos on your iPhone, iPad, and Mac - Apple Support

says:

"Save photos and videos from a shared album

When you share photos and videos with someone,

they can save the shared items to their own library."


Select the photo and video that you want to save.

Control-click, then click Import."


photo could not be downloaded

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