Some calls sent to voicemail. Have tried everything
Some of my incoming contact list calls are automatically sent to voicemail. Have just about tried everything
iPhone 12 Pro Max, iOS 16
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Well, without knowing what “everything” is that you tried, I’ll take a “shotgun” approach and list just about all possible causes—
FIRST: Are all of the missed calls in Phone/Recents on the phone? If they are not the problem is in the network, because the calls aren’t getting to your phone. Contact your carrier:
- check with your carrier that they don’t have a local outage, and that you didn’t have any settings that would have immediately invoked voicemail, such as call forwarding.
- check up on them at Down Detector - outages
If they are in Recents here’s what to check:
- Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
- Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
- Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
- Also in Settings/Phone: Make sure Call Forwarding is off.
- iOS 14 & older: Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
- iOS 15 or later: Go to Settings/Focus, and verify that all focus settings are disabled.
- Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
- Go to Settings/Accessibility/Touch/Call Audio Routing and make sure Auto-Answer Calls is off.
- Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
- Restart your phone-->RESTART your iPhone, iPad, or iPod touch - Apple Support
- If all else fails, talk your carrier into replacing your SIM card (thanks to ASC user DShelbyD)