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Level 1

5 points

My iphone will not turn on. Screen is black and will not show charging.

My iphone screen is black and will not turn on. Tried turing it on, no results. On charger, screen is black.

iPhone 11 Pro

Posted on Dec 2, 2022 1:42 AM

Top-ranking reply

Level 9

56,099 points

Posted on Dec 2, 2022 2:00 AM

Check the connections and the power outlet has electricity. 🔌

If there is no power, then check the fuse box for a tripped circuit and reset.

Once everything is confirmed, then simply click ▶︎ If your iPhone won't charge for detailed instructions.

If that didn’t work, then I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

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