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How to do a full factory reset

I was given this iPad mini for my bday present but it’s linked to another Apple ID with an activation lock how do I get it off without the info of the previous owner

iPad mini 2 Wi-Fi, Cell TD-LTE

Posted on Dec 4, 2022 10:01 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2022 10:17 PM

“How to do a full factory reset“I was given this iPad mini for my bday present but it’s linked to another Apple ID with an activation lock how do I get it off without the info of the previous owner“

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You must contact the person currently signed in, too sign out of it. Nothing can be done on your end. Have the person perform as instructed here, including the backup: What to do Before you Sell, Give Away, or Trade In your iPhone or iPad - Apple SupportThe seller should have known better.


4 replies
Question marked as Top-ranking reply

Dec 4, 2022 10:17 PM in response to Ms_divorcee00

“How to do a full factory reset“I was given this iPad mini for my bday present but it’s linked to another Apple ID with an activation lock how do I get it off without the info of the previous owner“

———-


You must contact the person currently signed in, too sign out of it. Nothing can be done on your end. Have the person perform as instructed here, including the backup: What to do Before you Sell, Give Away, or Trade In your iPhone or iPad - Apple SupportThe seller should have known better.


Dec 4, 2022 10:20 PM in response to Ms_divorcee00

Ms_divorcee00 wrote:

I was given this iPad mini for my bday present but it’s linked to another Apple ID with an activation lock how do I get it off without the info of the previous owner


You cannot. Activation Lock is intended as a theft deterrent, and deliberately not easy to bypass. We can’t help, and Apple won’t; you here lack the paperwork necessary for help from Apple. Recycle it.

How to do a full factory reset

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