You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face id

What can I do to fix my Face ID it’s not letting me turn it on at all and says Face ID issue

iPhone 11, iOS 16

Posted on Dec 7, 2022 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2022 8:48 AM

Check out this support link→If Face ID is disabled on your iPhone or iPad Pro - Apple Support. It is most likely a hardware problem, but if you have a case or screen protector that covers or partially covers the notch that can also interfere with Face ID.

1 reply

Face id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.