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Getting rid of a payment

I need to get this $29.99 payment off of my phone and I can’t get it to get rid of it I need help to get it off


Posted on Dec 7, 2022 7:28 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2022 2:47 AM

It is not clear what exactly the problem is that you are experiencing.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

 

Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


1 reply
Question marked as Top-ranking reply

Dec 8, 2022 2:47 AM in response to F1506c

It is not clear what exactly the problem is that you are experiencing.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

 

Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Getting rid of a payment

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