videos with “white noise” and no sound

Hi, I was recently at a concert and made few videos and none of them has sound only this weird white noise kinda sound. Is it possible to fix that or what can I do? If anyone has similar experience please help 🙏😔

Posted on Dec 12, 2022 1:05 AM

Reply
4 replies

Dec 12, 2022 2:20 AM in response to Sis-var

No idea about that, sorry.

If the mic in the rear camera is okay (check it for dirt/debris), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Dec 12, 2022 1:22 AM in response to Sis-var

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

videos with “white noise” and no sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.