Hello everyone,
Ever since i upgraded to the Ventura system on my mac, i have had a recurring facetime problem. If i have an incoming facetime call, it will ring on my mac but the picture/pick up button does not appear. I also cannot open the facetime app. However, it does ring normally on my phone and i am able to answer. Once i answer, i then have to transfer the call to my mac. it's cumbersome to say the least. What am i doing wrong?
MacBook Air, macOS 12.6
Hi mititica
Welcome to the Apple (user-to-user) Community.
Re: "recurring FaceTime problem"
This Apple Support article explains how things should work in FaceTime using Ventura.
Answer calls in FaceTime on Mac – Apple Support
If you find Factime isn't working as expected:
First try quitting the FaceTime app, Restarting Mac, and signing back in to Mac & FaceTime.
Check if all is in order now.
If needed:
What to do: If FaceTime isn't working on your Mac – Apple Support
or
If you haven't already, you may want to update to the newest version: Mac OS 13.1
What's new in the updates for macOS Ventura - Apple Support
If the situation still persists:
You might want to send feedback to Apple:
All the best :-)
Hi mititica
Welcome to the Apple (user-to-user) Community.
Re: "recurring FaceTime problem"
This Apple Support article explains how things should work in FaceTime using Ventura.
Answer calls in FaceTime on Mac – Apple Support
If you find Factime isn't working as expected:
First try quitting the FaceTime app, Restarting Mac, and signing back in to Mac & FaceTime.
Check if all is in order now.
If needed:
What to do: If FaceTime isn't working on your Mac – Apple Support
or
If you haven't already, you may want to update to the newest version: Mac OS 13.1
What's new in the updates for macOS Ventura - Apple Support
If the situation still persists:
You might want to send feedback to Apple:
All the best :-)
facetime calls
