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facetime calls

Hello everyone,


Ever since i upgraded to the Ventura system on my mac, i have had a recurring facetime problem. If i have an incoming facetime call, it will ring on my mac but the picture/pick up button does not appear. I also cannot open the facetime app. However, it does ring normally on my phone and i am able to answer. Once i answer, i then have to transfer the call to my mac. it's cumbersome to say the least. What am i doing wrong?

MacBook Air, macOS 12.6

Posted on Dec 15, 2022 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2022 9:15 PM

Hi mititica

Welcome to the Apple (user-to-user) Community.


Re: "recurring FaceTime problem"


This Apple Support article explains how things should work in FaceTime using Ventura.

Answer calls in FaceTime on Mac – Apple Support


If you find Factime isn't working as expected:

First try quitting the FaceTime app, Restarting Mac, and signing back in to Mac & FaceTime.

Check if all is in order now.


If needed:

What to do: If FaceTime isn't working on your Mac – Apple Support

or

If you haven't already, you may want to update to the newest version: Mac OS 13.1

What's new in the updates for macOS Ventura - Apple Support


If the situation still persists:

You might want to send feedback to Apple:

Feedback - FaceTime - Apple


All the best :-)

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 16, 2022 9:15 PM in response to mititica

Hi mititica

Welcome to the Apple (user-to-user) Community.


Re: "recurring FaceTime problem"


This Apple Support article explains how things should work in FaceTime using Ventura.

Answer calls in FaceTime on Mac – Apple Support


If you find Factime isn't working as expected:

First try quitting the FaceTime app, Restarting Mac, and signing back in to Mac & FaceTime.

Check if all is in order now.


If needed:

What to do: If FaceTime isn't working on your Mac – Apple Support

or

If you haven't already, you may want to update to the newest version: Mac OS 13.1

What's new in the updates for macOS Ventura - Apple Support


If the situation still persists:

You might want to send feedback to Apple:

Feedback - FaceTime - Apple


All the best :-)

facetime calls

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