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teme144 Author

Level 1

15 points

"A problem was detected with the TrueDepth Camera. Face ID has been disabled."

"A problem was detected with the TrueDepth Camera. Face ID has been disabled." I haven a problem on my phone

Posted on Dec 17, 2022 5:40 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Dec 17, 2022 5:42 AM

If you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, and if the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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"A problem was detected with the TrueDepth Camera. Face ID has been disabled."

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