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How do I reset my old Apple ID password with a new trusted number the old one doesn’t work anymore ?

I need help getting back into my old Apple ID but it’s not letting me because the old trusted number it does not work anymore. So how can you help me use a new trusted number to get my verification code to get access to my old Apple ID account .

iPhone 11

Posted on Dec 19, 2022 8:39 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2022 8:47 AM

Hello shakera,


It sounds like you are trying to reset your password but do not have a working trusted device. I am presuming you cannot currently log into your account in order to be able to add more trusted devices or telephone numbers to get a code.


If you had set up an Account Recovery Contact ( https://support.apple.com/HT212513 ) you can get a code that way.


If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - https://support.apple.com/HT204921




If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple ID password - Apple Support



1 reply
Question marked as Top-ranking reply

Dec 19, 2022 8:47 AM in response to shakera81

Hello shakera,


It sounds like you are trying to reset your password but do not have a working trusted device. I am presuming you cannot currently log into your account in order to be able to add more trusted devices or telephone numbers to get a code.


If you had set up an Account Recovery Contact ( https://support.apple.com/HT212513 ) you can get a code that way.


If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - https://support.apple.com/HT204921




If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple ID password - Apple Support



How do I reset my old Apple ID password with a new trusted number the old one doesn’t work anymore ?

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