I lost my recovery key
Dear sir/Madam
I lost my recovery key and my phone is cracked so I need my Apple ID account and password and I forgot my Apple ID password so please sand my recovery key thank you
iPhone 7 Plus
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Hi Khalid,
What you can do depends upon the security system you are using
From: How to generate a recovery key - Apple Support (if you use the newer two-factor authentication)
- With two-factor authentication and an Apple device, you have the option to generate a recovery key to help improve account security.
- When you generate a recovery key, you can't use account recovery.
- "Using a recovery key ... means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently."
- Creating a recovery key turns off account recovery.
- See the document for how to generate a key. Apple mobile devices and Macs only.
If instead you are using Two-step verification for Apple ID, read: Two-step verification for Apple ID - Apple Support
This link will take you directly to the paragraph of the document dealing with a lost recovery key issue: Two-step verification for Apple ID - Apple Support :
What if I lose my Recovery Key?
You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.
1. Go to appleid.apple.com.
2. Sign in with your password and trusted device.
3. In the Sign-In and Security section, click Recovery Key > Change Recovery Key.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account. If you don't see Recovery Key in the Sign-In and Security section, then you are not using two-step verification.
