Music transfer from iPhone to iPhone

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Level 1

9 points

Music transfer from iPhone to iPhone

With the installation of iOS 16 on my new iPhone 14 Pro, the album artwork is all screwed up? The music is there...all 2000 songs, but the the artwork is randomly assigned to any album? The music was transferred from my iPhone 13 to the 14 using the Apple phone transfer process when the new phone arrived. I hoped that either the 16.1 or 16.2 updates might fix, but it ain't happening. The artwork appears correctly in my iMac, and was correct on my 13 at the time I transferred? Based on the boards here, I'm guessing I'm the only person on the planet who is having this problem? Help! Please!

iPhone 14 Pro

Posted on Dec 24, 2022 9:25 PM

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Answer 1

Top-ranking reply

UTBadger

Community Specialist

Dec 26, 2022 5:52 PM in response to Mefromnv

Hey Mefromnv,

We'd be happy to help out. It's not entirely clear what could be causing this to occur, however if your artwork isn't appearing as expected on just your new iPhone 14 Pro, you might want to consider disabling "Sync Library" for Apple Music and enabling it again in order to get things back in sync and showing up the way you expect.

To do so, complete the following steps:

Go to Settings app
Tap on Music
Disable 'Sync Library'
Restart your iPhone
Go back to Settings app
Tap on Music
Enable 'Sync Library' again and give your iPhone some time to finish the sync process.

Leave your iPhone connected to Wi-Fi and to it's charger during the sync process.

For more info on enabling 'Sync Library', check out: Use Sync Library to access your music library across your devices

We hope this helps out.

Take care!

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