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angieq Author

Level 1

14 points

What do I do if I never received a trade in kit?

I purchased a new IPad for my daughter. When I placed the order I submitted a trade in. I received the new IPad, but never received the trade in kit.

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Dec 25, 2022 12:40 PM

Top-ranking reply

Carol B.

Level 6

14,539 points

Posted on Dec 26, 2022 5:36 AM

You can speak with an Apple Specialist at 1‑800‑MY‑APPLE.

Viewing & Changing Orders - Shopping Help - Apple

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What do I do if I never received a trade in kit?

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