You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

There are unauthorized charges on my account

How do I speak with someone about unauthorized charges

iPhone SE, iOS 16

Posted on Dec 27, 2022 9:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2022 9:41 AM

On iOS 16, go to settings>iCloud> and see if there is another device that you do not recognize that could be making charges on your account. If so click on the device, remove it and change your Apple ID password. If there is not a device go to the App Store and click on your profile then click on subscriptions and see if there is one that you may have forgotten about. If not go to this website and get a refund: https://reportaproblem.apple.com/?s=6

That should fix your problem! Have a good rest of your day or night!


1 reply
Question marked as Top-ranking reply

Dec 27, 2022 9:41 AM in response to 1shiesty

On iOS 16, go to settings>iCloud> and see if there is another device that you do not recognize that could be making charges on your account. If so click on the device, remove it and change your Apple ID password. If there is not a device go to the App Store and click on your profile then click on subscriptions and see if there is one that you may have forgotten about. If not go to this website and get a refund: https://reportaproblem.apple.com/?s=6

That should fix your problem! Have a good rest of your day or night!


There are unauthorized charges on my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.