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Apple Watch 7 says connected and not connected at same time

My Apple Watch 7 randomly keeps saying it's connected and not connected to bluetooth at the same time. I don't have another watch. This interferes with a lot of the apps. Tried unpairing/re-pairing, restarting and restoring. No change. Any tips?


thanks.

Posted on Dec 29, 2022 8:19 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2022 9:48 AM

For unexplained behavior here is a set of progressive remedies.


First force restart it

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

 

Then Force Restart the paired iphone   Force restart iPhone – Apple Support even if that seems unjustified.

 

If that is no help

 Unpair and erase your Apple Watch

and then

Set up your Apple Watch

 If no better you may want to unpair then set up without restoring the backup.

You may also want to make sure the software on the watch is up to date.

Update your Apple Watch

 

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.

 

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 

 


3 replies
Question marked as Top-ranking reply

Dec 29, 2022 9:48 AM in response to Zigfeld67

For unexplained behavior here is a set of progressive remedies.


First force restart it

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

 

Then Force Restart the paired iphone   Force restart iPhone – Apple Support even if that seems unjustified.

 

If that is no help

 Unpair and erase your Apple Watch

and then

Set up your Apple Watch

 If no better you may want to unpair then set up without restoring the backup.

You may also want to make sure the software on the watch is up to date.

Update your Apple Watch

 

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.

 

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support

 

 


Apple Watch 7 says connected and not connected at same time

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