Getting error message “fatal internal error occurred” when trying to change Apple ID password, what does this mean?

Getting error message “fatal internal error occurred” when trying to change Apple ID password, what does this mean?

iPhone 12 Pro Max, iOS 16

Posted on Jan 3, 2023 10:04 PM

Reply
1 reply

Jan 4, 2023 8:02 AM in response to Taguila73

That kind of technical issue is really one for Apple to answer.


To contact Apple, click here --> Choose your country or region - Official Apple Support

Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


You may also just want to see if it is still and issue. Your 55 "me too" on your original post suggest it may have been a temporary error others were experiencing. If you still see it, check Apple - Support - System Status


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Getting error message “fatal internal error occurred” when trying to change Apple ID password, what does this mean?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.