Broken Apple watch unable to unpair

Woke up to find the front of my Apple watch had completely come off, no power completely dead. I'm unable to remove the watch app from my Iphone before unpairing it, so logged into ICloud to find all devices to try to unpair it, but it's not showing on there. Is there anyway to remove the app.

Posted on Jan 5, 2023 8:22 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2023 5:10 PM

Hello alyson57,


If the watch is not showing on your Find My account, it will not be able to be removed from there. If you are needing to remove that in order to send it in for service, we advise reaching out to Apple Support directly as they will be best suited to assist with this service request. Depending on your region, you may be able to reach them here: Get Support.


Thank you for participating in the Apple Support Communities and have a wonderful day.


1 reply
Question marked as Top-ranking reply

Jan 7, 2023 5:10 PM in response to alyson57

Hello alyson57,


If the watch is not showing on your Find My account, it will not be able to be removed from there. If you are needing to remove that in order to send it in for service, we advise reaching out to Apple Support directly as they will be best suited to assist with this service request. Depending on your region, you may be able to reach them here: Get Support.


Thank you for participating in the Apple Support Communities and have a wonderful day.


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Broken Apple watch unable to unpair

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