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settings on apple watch stuck

When I open the settings on my apple watch it shows a screen that says enter a trusted phone number to continue. My phone number is listed. At the top of the screen there is a "Cancel" button on the left and a "Next" button on the right. When I press either button if flashes but then nothing happens.


I can exit the screen and go back to the apps screen by pushing the digital crown.


Any idea what's going on?

Apple Watch Series 7

Posted on Jan 5, 2023 10:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2023 7:26 AM

Hello gratefuldead01,


Based on your post it sounds like you're unable to navigate in the Settings app on your Apple Watch. Let's start with removing the app from your Apple Watch Dock, then reopening it to see if that helps. Use the Dock on your Apple Watch will walk you through that.


"How to remove an app from the Apple Watch Dock

  1. Press the side button to open the Dock.
  2. Go to an app, then swipe left. 
  3. Tap the remove button . "


After removing the Settings app from your Apple Watch Dock, let us know if the issue continues.


Regards.



3 replies
Question marked as Top-ranking reply

Jan 8, 2023 7:26 AM in response to gratefuldead01

Hello gratefuldead01,


Based on your post it sounds like you're unable to navigate in the Settings app on your Apple Watch. Let's start with removing the app from your Apple Watch Dock, then reopening it to see if that helps. Use the Dock on your Apple Watch will walk you through that.


"How to remove an app from the Apple Watch Dock

  1. Press the side button to open the Dock.
  2. Go to an app, then swipe left. 
  3. Tap the remove button . "


After removing the Settings app from your Apple Watch Dock, let us know if the issue continues.


Regards.



settings on apple watch stuck

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