You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to factory reset iPhone 7 without restoring

my wife was given an iPhone 7 by a friend and they didn’t factory reset it and it still is password protected so I can’t reset it and I have tried it hard reset but I don’t have access to a computer

Posted on Jan 7, 2023 2:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2023 2:50 PM

If the iPhone is activation locked, only the original owner can remove the lock. So you need to ask the friend to remove the activation lock for you

1 reply

How to factory reset iPhone 7 without restoring

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.