Memoji not working

Why the Memoji stopped working ? iPhone 14. I restarted and it’s new and yet the Memoji still not working, not tracking my face and recording!

iPhone 14 Pro, iOS 16

Posted on Jan 9, 2023 11:46 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2023 12:36 PM

Hey there Marty_68,


We understand you're experiencing trouble with your camera not tracking your face for Memoji. We'd be happy to help you troubleshoot this.


Check to make sure that nothing is blocking your camera such as a screen protector or case and follow the steps here: If Face ID isn't working on your iPhone or iPad Pro


Regards.

1 reply
Question marked as Top-ranking reply

Jan 11, 2023 12:36 PM in response to Marty_68

Hey there Marty_68,


We understand you're experiencing trouble with your camera not tracking your face for Memoji. We'd be happy to help you troubleshoot this.


Check to make sure that nothing is blocking your camera such as a screen protector or case and follow the steps here: If Face ID isn't working on your iPhone or iPad Pro


Regards.

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Memoji not working

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