Ventura messing with FileMaker 19 report printing

Same issue

Filemaker Pro will not print multiple records in OS 13.2, which is areal pain when you are generating multi-record reports, invoices etc. in Filemaker.

The only workaround is to save the multi-record preview as a .pdf under File and then print the .pdf once it is saved.

I for one am amazed that it is taking Apple this long to fix this printing issue with their own software interacting with their own operating system.

C'mon Apple people, you can do better than that.

Hello barenose,

Does this only occur when printing from FileMaker or in other apps, as well? That would tell us if the issue is happening with the Mac itself or only when using this specific app.

We'd also recommend isolating this further by testing this in safe mode: How to use safe mode on your Mac

How to use safe mode on your Mac

Safe mode can help you to determine whether an issue is caused by software that loads as your Mac starts up.

Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.

Safe mode is particularly useful when you're trying to resolve an issue that doesn't seem to be associated with using any particular app. As always, keeping your software up to date is the first step toward resolving any software issue.

How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

1. Shut down your Mac.

2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.

3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”

4. Log in to your Mac. You might be asked to log in again.

Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.

2. Release the key when you see the login window, then log in to your Mac. 

3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.

Once you've booted to safe mode, test the issue out. Depending on the outcome, use sections, 'If the issue continues in safe mode' or 'If the issue doesn't continue in safe mode' from the link above to solve it.

To exit safe mode, restart the Mac:

1. Go to the Apple menu
2. Then select on Restart.

Keep in mind, safe mode is slower than when you normally boot the Mac. This would be expected behavior in safe mode.

Hoping to hear how it goes, take care.

Hello barenose,

Thanks for that info. Since it's only occurring with FileMaker since the macOS upgrade to Ventura, please contact Apple Support to investigate this further with you.

Contact Apple Support

Thanks.

I'm having the same issue. After upgrading to Ventura when printing a list with more than one recond and selecting "records being browsed" vs. "current record" in the print diolog. it only prints the first recond. I have another computer not using Ventura and accessing the same database it will print all the records.

I'm having the same issue. I contacted Apple Support, and they referred me to Claris. Not sure who is actually going to fix this, but it's frustrating when we consumers are being bounced back and forth.

I had contacted Claris for this issue a couple of weeks ago, and received the same workaround instructions from Claris. Totally agree that they need to resolve this ASAP.