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Fitness and Health not connecting on iPhone/Watch

On 1/4/23 my watch updated, and since then there has been no data flow from watch to phone. My Fitness app and my Health app have no data from the watch. I have unpaired several times, rebooted, turned bluetooth off, and checked every privacy setting I could find (there are too many!) Watch and phone are connected, and some data is flowing, but not health or fitness.

Apple Watch Series 7

Posted on Jan 11, 2023 12:50 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2023 4:30 PM

Sorry to waste your time! I wasn't aware I needed to list every trouble shooting step.

I rebooted the watch

I rebooted the phone

I unpaired the watch (4 times)

I turned bluetooth off and on (a dozen or so times)

I checked every possible privacy/health/fitness setting


Seems like I'm wasting my time.



5 replies
Question marked as Top-ranking reply

Jan 11, 2023 4:30 PM in response to LD150

Sorry to waste your time! I wasn't aware I needed to list every trouble shooting step.

I rebooted the watch

I rebooted the phone

I unpaired the watch (4 times)

I turned bluetooth off and on (a dozen or so times)

I checked every possible privacy/health/fitness setting


Seems like I'm wasting my time.



Jan 12, 2023 12:52 AM in response to johannsf

That's ok I dont have a 🔮 crystal ball

You've done most of the troubleshooting.


Make sure the following features are enabled: Open the Settings app > Privacy > Motion & Fitness > Turn on Fitness Tracking and Health (do the same with your watch) On the same Privacy page, tap on Location Services > System Services > enable Calibration & Distance.

 

If this fails. un-pair your Watch, delete the Watch app on your iPhone and re-download the Watch app from the App Store. Once the app installed, pair your Watch


Fitness and Health not connecting on iPhone/Watch

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