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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello when i start my iphone i see a message saying "unable to activate Touch id on this iphone" whereas i initially successfully installed touch id and fingerprint...
Im on an iphone 6 on 12,5,6 iOS
Thanks for your help
iPhone 6
Thanks a lot
Are you saying the problem comes from my new screen ?
Because i call the man who changed my screen and he says the problem cant come from the screen but can comes from only from the home touch id's button function or a connection problem on it ?... are you agree ?
Thanks a lot
Are you saying the problem comes from my new screen ?
Because i call the man who changed my screen and he says the problem cant come from the screen but can comes from only from the home touch id's button function or a connection problem on it ?... are you agree ?
Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.
If Touch ID isn't working on your iPhone or iPad - Apple Support
SorenQuist wrote: "yes i cnanged my display lately. what can i do ?"
Verify the repair provider here:
Repair Provider Verification - Official Apple Support
...And if the result is not a big, green ✅, then:
iPhone Screen Repair & Replacement
...Found by searching Apple's Knowledge Base.
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Soren ~ Does the man who changed your screen get a big, green ✅ here?...
Repair Provider Verification - Official Apple Support
...If not, ignore him.
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Have you recently changed your display from an unauthorized service center?
yes i cnanged my display lately.
what can i do ?
touch id not working
