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Mommamoon Author

Level 1

8 points

iPhone 12Pro Max

iPhone 12Pro Max Camera has never been serviced , but I have a camera message in my settings that says it’s not an Apple product- “unknown part” . How do I remove this message??

Posted on Jan 15, 2023 11:25 AM

Top-ranking reply

Tesserax

Level 10

151,683 points

Posted on Jan 15, 2023 11:34 AM

You will see an Unknown Part message if the camera installation is incomplete or if the camera:

Was replaced with a nongenuine camera
Was already used or installed in another iPhone
Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

This excerpt was taken from: About genuine iPhone cameras - Apple Support

AFAIK, Apple does not provide a user method to remove this message. As such, I suggest that you contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

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iPhone 12Pro Max

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