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Bought the watch it’s still paired to the owner need to reset it

How do I reset Apple Watch still paired to the original owner

Apple Watch

Posted on Jan 17, 2023 6:04 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2023 6:32 PM

Only the original owner can unlock the watch. Do you know them? If yes, they need to remove the watch from their account. If no, you've purchased a useless watch Apple won't help you unlock, nor can we.


If you know the original owner, this is what they (not something you or anyone else can) do --> What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


And if you don't know them or can't reach them, see if you can get your money back and if that is not a possibility, recycle the watch responsibility and chalk this up to a bad buying decision.


Also, read this --> https://discussions.apple.com/docs/DOC-250001038

1 reply
Question marked as Top-ranking reply

Jan 17, 2023 6:32 PM in response to Cobb52

Only the original owner can unlock the watch. Do you know them? If yes, they need to remove the watch from their account. If no, you've purchased a useless watch Apple won't help you unlock, nor can we.


If you know the original owner, this is what they (not something you or anyone else can) do --> What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


And if you don't know them or can't reach them, see if you can get your money back and if that is not a possibility, recycle the watch responsibility and chalk this up to a bad buying decision.


Also, read this --> https://discussions.apple.com/docs/DOC-250001038

Bought the watch it’s still paired to the owner need to reset it

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