You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i cant turn on my iphone 11

i cant turn on my iphone 11


iPhone 11, iOS 15

Posted on Jan 18, 2023 11:27 PM

Reply
2 replies

Jan 18, 2023 11:55 PM in response to darlington164

Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your 11, using these instructions:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, it could be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

i cant turn on my iphone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.