I tried to make a purchase using my iTunes balance but instead I got a message saying. (Your payment could not be completed, for assistance I should contact a giving support address). I really don’t know how to go about it.
iPhone XS Max, iOS 14
See -> If your payment method is declined in the App Store or iTunes Store:
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
See -> If your payment method is declined in the App Store or iTunes Store:
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
Payment declined
