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viktoria120 Author

Level 1

4 points

My Apple Watch is not charging and it’s new

Hello I bought a new Apple Watch and it’s not turning on

Posted on Jan 25, 2023 3:39 AM

Top-ranking reply

LD150

Level 10

91,051 points

Posted on Jan 25, 2023 9:45 AM

The article If your Apple Watch won't charge or it won't turn on - Apple Support

is the best resource for this situation. If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support.

Note that recent Watches without plastic protective packaging do not usually have film over the watch back or charging puck.

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My Apple Watch is not charging and it’s new

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