You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Refund

I purchaed an app via my iphone app store at the end of November the developers of the app confirm the app will not work properly with my phone and therefore I should request a refund back through apple for the purchase of the app. Any ideas how to do this ? It is over 14 days ago so no longer appears in my list of apps to request a refund.


Can you suggest any way of getting a refund the purchase was £49.99

iPhone SE, iOS 13

Posted on Jan 31, 2023 7:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2023 7:20 AM

Read about how to request a refund for apps or content that you bought from Apple. Click here--> Request a refund for apps or content that you bought from Apple - Apple Support




How to request a refund



  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 

  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If
  5. you were charged for a subscription that you no longer want, you can
  6. also cancel the subscription.




5 replies
Question marked as Top-ranking reply

Jan 31, 2023 7:20 AM in response to graingersuk

Read about how to request a refund for apps or content that you bought from Apple. Click here--> Request a refund for apps or content that you bought from Apple - Apple Support




How to request a refund



  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 

  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit. If
  5. you were charged for a subscription that you no longer want, you can
  6. also cancel the subscription.




App Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.