how to reset macbook 13in 2014

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how to reset macbook 13in 2014

I'm trying to clean up and reset a 13in Macbook Pro 2014 for basic office use. I get the question mark when booting it after trying to reset the whole thing, but the instructions on here dont look like my screen and i dont have many of the options such as "repairing volumes." I also cannot just reinstall the system because it takes me through the agreements to reinstall OS X (mavericks?) but when asking me to select the disk gives no options and wont let me hit "Install"

Posted on Feb 2, 2023 12:08 PM

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Answer 1

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brbo

Level 8

35,560 points

Feb 3, 2023 11:32 PM in response to jackedupiphone

Hi jackedupiphone

Welcome to the Apple (user-to-user) Community.

Am no expert, yet your post surely deserves a response. Once a discussion is under way, perhaps others with the right experience may join.

Wondering which MacOS is / was installed,

and

if any of the articles listed here can be of help:

Eg: you may want to browse through this article:

If your Mac starts up to a question mark – Apple Support

To prepare a Mac for a new owner or new role:

What to do before you sell, give away, or trade in your Mac - Apple Support

You might want to browse: Eg: Step 8 "Erase your Mac and reinstall macOS"

________________________________________________________________

For obtaining various older versions of Mac OS ... there are links provided in this article: How to download macOS - Apple Support

and

Identify your MacBook Pro model - Apple Support

says:

MacBook Pro (Retina, 13-inch, Mid 2014)

Model Identifier: MacBookPro11,1

Part Numbers: MGX72xx/A, MGX82xx/A, MGX92xx/A

Newest compatible operating system: macOS Big Sur

All the best :-)

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how to reset macbook 13in 2014

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