Respected
I am writing to you from Serbia. My wife has an iPhone 13 mini that is under factory warranty. There was a problem with the cable. The symptoms are: The screen flashes, sometimes it cannot be answered, the screen does not respond...
We took the phone to your two authorized service centers (Macola and Promobil)
Both services asked us to pay a monetary fee for diagnosing the problem, even though the phone is under warranty. I am interested in whether this is a practice in the world or only in Serbia. I would like you to stand behind your brand.
Stevo Djukic
Belgrade
Serbia
