You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook doesn’t pass the Apple logo it doesn’t even load the white bar what can I do

My MacBook Air doesn’t pass the Apple logo it just keeps going off and on

Posted on Feb 4, 2023 5:05 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 5:15 PM

Hello!


First, have you reviewed:


If so, are you also not able to access macOS Recovery?

What year is your Mac?


Jack

2 replies

Feb 4, 2023 5:35 PM in response to Brendamenchaca

"My MacBook doesn’t pass the Apple logo it doesn’t even load the white bar what can I do: My MacBook Air doesn’t pass the Apple logo it just keeps going off and on"

-------


Troubleshooting a Mac Stuck in a Boot Loop:

Is this consistent? If so, it seems you are in a boot loop. So, refer to the following...

I. Boot in Safe Mode:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support


II. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:


III. Re-Mount the Drive:

Boot into Recovery Mode (Intel or Silicon) . You need to click the “Mount’ button to proceed. So, select the drives, and then click "Mount" Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more. It looks dulled-out. So, if you cannot click it, then click the First Aid button to fix this volume.

My MacBook doesn’t pass the Apple logo it doesn’t even load the white bar what can I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.