Photo Grid subscription
I subscribe for the photo grid for the free trial but then they charge me 33.99 for no reason it says that it’s free so I tried it is there any way I can get refund for this?
iPhone 13 Pro Max
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1.
If the invoice has to do with an app that has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support
- If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.
If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed – Apple Support (UK)
2.
If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.
Tap on Report a problem on the invoice.
Or try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
3.
See also PhotoGrid information about Billing
• Payment:
- Payment will be charged to iTunes Account at confirmation of purchase.
- All premium plans will be auto-renewed at the end of each period.
- Cancellation must be made at least 24 hours before the end of the valid period to avoid a nonrefundable auto-renewal.
- Cancellation requests made prior to the end of the period will become effective at the end of that period term.
- You can manage and turn off auto-renewal in your Apple Account Settings.
• Premium Plan Choices
- Initiation or termination of a premium plan must be done through the iTunes App Store, which may be subject to a sales tax in your area. Note: you are responsible for checking the Terms of Service of your app store for detail and applicability of sales tax.
• Refund
Please be aware that refund is NOT available after purchase.