You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help

ok I purchase the family subscription for Apple Music and now my boyfriend can use it, his Apple Music says that he should subscribe but he’s already on my family sharing and when I check, it says that I’m sharing my subscription whit him anyone now why I’m having this problem? And how to fix it?

iPhone 12 mini, iOS 16

Posted on Feb 6, 2023 8:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2023 8:06 AM

Make sure the software is up to date on all devices involved.

Update macOS on Mac - Apple Support

Update your iPhone or iPad - Apple Support


If you see a message saying to try again later, see if it's a system issue: Apple - Support - System Status


Sometimes it helps to have the devices involved take a fresh look at settings:

● If this is a service, try disabling it and turning it back on.

● Try signing out of accounts and back in again.

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

Sign in with your Apple ID - Apple Support

If you have more than one Apple ID, don't forget you may be signed into other accounts too for special services such as iMessage and Media & Purchases.

● Restarting is a simple step that can resolve many unexpected behaviors.

iPhone: Restart your iPhone - Apple Support then choose your model.

iPad: Restart your iPad - Apple Support

Mac: Ways to start up your Mac - Apple Support



1 reply
Question marked as Top-ranking reply

Feb 6, 2023 8:06 AM in response to Mrligthwood

Make sure the software is up to date on all devices involved.

Update macOS on Mac - Apple Support

Update your iPhone or iPad - Apple Support


If you see a message saying to try again later, see if it's a system issue: Apple - Support - System Status


Sometimes it helps to have the devices involved take a fresh look at settings:

● If this is a service, try disabling it and turning it back on.

● Try signing out of accounts and back in again.

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

Sign in with your Apple ID - Apple Support

If you have more than one Apple ID, don't forget you may be signed into other accounts too for special services such as iMessage and Media & Purchases.

● Restarting is a simple step that can resolve many unexpected behaviors.

iPhone: Restart your iPhone - Apple Support then choose your model.

iPad: Restart your iPad - Apple Support

Mac: Ways to start up your Mac - Apple Support



Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.