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annalise3333 Author

Level 1

4 points

I can’t download apps

How do I fix it so I can download apps.

iPad Pro, iPadOS 15

Posted on Feb 7, 2023 5:36 PM

Top-ranking reply

Limnos

Level 10

418,633 points

Posted on Feb 7, 2023 7:26 PM

Hello,

If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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I can’t download apps

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