Signing in
I have Apple tv thru T mobile and it is activated,but wont let me sign in. Each time I try to sign in it says there were errors signing in..so I can't watch it
3900RW,
Question marked as
Top-ranking reply
Some other users have also recently mentioned this error message on this forum.
I haven’t seen a broad general resolution here though.
- Please verify that the Roku system software is up-to-date.
- Verify that the Apple TV app is up-to-date, if not done automatically.
- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.
- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.
- Verify that your Roku has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).
Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).