Capital One Shopping Extension/App Using High CPU

It seems the Capital One Shopping App / Extension is using a lot of CPU time on my MB Pro (Big Sur). When I opened my laptop this morning the bottom was warm and the fans were running. Activity monitor showed a Capital One web address using basically 100% of the CPU.


I deleted the Capital One App and the Safari extension and things settled down.


Has anyone seen this problem or know what is going on?


I can live without the app though it has saved me some money in the past.

MacBook Pro

Posted on Feb 9, 2023 7:13 AM

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Posted on Feb 13, 2023 6:48 AM

Update: I went into "safari extensions" in the safari drop down menu and noticed that the Capital One app needed updating. I decided to do that before I deleted it. It updated quickly and the fan stopped immediately. I'll be monitoring it over the next few days but if it starts draining my CPU again, it's gone.

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Question marked as Top-ranking reply

Feb 13, 2023 6:48 AM in response to ariadnem

Update: I went into "safari extensions" in the safari drop down menu and noticed that the Capital One app needed updating. I decided to do that before I deleted it. It updated quickly and the fan stopped immediately. I'll be monitoring it over the next few days but if it starts draining my CPU again, it's gone.

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Capital One Shopping Extension/App Using High CPU

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