You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is there another email popping up under my upgrade games

I’ve been trying to upgrade my games and the email it’s using a different email then mine

iPhone 12 Pro Max, 14

Posted on Feb 11, 2023 12:55 PM

Reply
1 reply

Feb 13, 2023 2:55 PM in response to Cmshort97

Hello Cmshort97,


If you are seeing another email address when attempting to update your games, they may have originally been installed using another Apple ID account. That can generally be addressed by deleting the app, and then redownloading it so it is associated with your current Apple ID: Delete apps on your iPhone, iPad, and iPod touch


If you are experiencing a different behavior, is this happening with all your apps, or only certain ones?


Let us know, and we'll keep moving forward from there.

Why is there another email popping up under my upgrade games

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.