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av0116 Author

Level 1

4 points

Account

Everytime I try to download an app it tells me that my account has been disabled from the App Store or ITunes. I’ve tried logging out and back in, changing my password, and so far nothing has worked. What can I do?

Posted on Feb 13, 2023 6:53 AM

Top-ranking reply

Limnos

Level 10

418,861 points

Posted on Feb 13, 2023 6:54 AM

Hello,

If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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