Server Identity

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Level 1

6 points

Server Identity

How do I get a message off my screen

It says cannot verify server Identity the Identity of “M.Hotmail.com” cannot be verified Details / cancel I press cancel but it keeps coming back

Posted on Feb 15, 2023 1:29 PM

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Answer 1

Top-ranking reply

OG_Bouncer Author

Level 1

6 points

Feb 18, 2023 3:17 PM in response to Lawrence Finch

I removed the email address from the Apple app and it stop. It’s not a Microsoft problem it is an Apple upgrade program that caused the problems. I’m using Outlook to get my email and solve the issue.

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Answer 2

OG_Bouncer Author

Level 1

6 points

Feb 18, 2023 6:31 AM in response to Lawrence Finch

I removed the email address from the Apple app and it stop. It’s not a Microsoft problem it is an Apple upgrade program that caused the problems. I’m using Outlook to get my email and solve the issue.

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Answer 3

Feb 18, 2023 3:56 PM in response to OG_Bouncer

OG_Bouncer wrote:

Sorry for not in agreement but I did solve the problem by deleting the email from the Apple app and only use Microsoft Outlook App on my Apple phone and don’t have any more problems.

Which bypasses the mis-configured Hotmail server.

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Answer 4

Feb 15, 2023 1:52 PM in response to OG_Bouncer

This started happening to me yesterday and has continued throughout today. Ive tried all the remedies ive found online and nothing works. Im at a loss and its super annoying

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Answer 5

Feb 15, 2023 1:55 PM in response to OG_Bouncer

Delete your hotmail or other Microsoft email account (settings/mail/accounts), restart your phone, and add it back.

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Answer 6

OG_Bouncer Author

Level 1

6 points

Feb 15, 2023 5:54 PM in response to Lawrence Finch

I did and it didn’t solve the issue.

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Answer 7

Feb 15, 2023 5:57 PM in response to OG_Bouncer

Then you will have to contact Microsoft, as the problem is with their system.

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Answer 8

OG_Bouncer Author

Level 1

6 points

Feb 16, 2023 5:53 AM in response to OG_Bouncer

This started when I updated iO16.3.

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Answer 9

Feb 18, 2023 3:33 PM in response to OG_Bouncer

It is a Microsoft problem. If you can’t accept that it will never be fixed.

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Answer 10

OG_Bouncer Author

Level 1

6 points

Feb 18, 2023 3:40 PM in response to Lawrence Finch

Sorry for not in agreement but I did solve the problem by deleting the email from the Apple app and only use Microsoft Outlook App on my Apple phone and don’t have any more problems.

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Server Identity

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