You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

imessage different than icloud account

when i turn the imessage on, i get a message that says

"messages in icloud not available as

icloud and imessage accounts are different"

Why? how can this happen?

iPhone 11 Pro Max

Posted on Feb 18, 2023 12:22 PM

Top-ranking reply

Level 10

267,699 points

Posted on Feb 18, 2023 12:30 PM

Check Settings > [Your Apple ID]. This is the Apple ID that should be uniquely yours and govern everything you do on this iPhone.

Now check Settings > Messages > Send & Receive. That same Apple ID (and no other Apple ID) should appear there.

View in context

Similar questions